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"Whenever I visit the Challicoms store, I'm always assured of receiving excellent, personal service" –Mrs. K, Nailsea |
T: 01275 874388
F: 01275 341993
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Challicoms Terms & Conditions of Sale and Privacy Policy Statement (PPS)
Challicoms is a real-life store situated in Clevedon, near Bristol. We deliver your furniture products anywhere in mainland UK. |
Our postal address is:-
Registered in England & Wales Bristol South. Registration No. 282570
Unless special terms are agreed to in writing these terms shall be deemed to be incorporated as conditions of any order or Contract accepted by the Company. “The Company” means Challicom & Company Limited, Company Registration number 282570 and “The Customer” means the person or Company to whom a quotation is addressed or whose order is accepted by the Company and “The Goods” means the subject of such quotation or order.
The Company’s acceptance of the Customer’s order is conditional upon the availability of the goods. If any of the goods ordered are unavailable the Company reserves the right to cancel the order and inform the Customer as soon as possible. It is the Customer’s responsibility to check that all details and aspects of the order are correct and suitable for their requirements, including sizes, product features, access and delivery. All dates given by the Company’s suppliers are quoted in good faith, but the Company will not be bound to supply the goods where there is a failure to supply the goods by the supplier. The Company will make every effort to honour delivery estimates, but can accept no liability for damages resulting from overdue deliveries within a reasonable time. A minimum of 20% of the total price of the goods must be paid as a deposit before the order will be processed.
Provided the required deposit is paid when the order is placed, all prices quoted are firm prices unless delivery is delayed by the Customer, in which case any charges incurred e.g. storage, levied by the Company’s suppliers, will be passed on to the Customer.
To the fullest extent permitted at law, Challicom & Company Limited is providing this web-site and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web-site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Challicom & Company Limited does not represent or warrant that the information accessible via this web-site is accurate, complete or current.
Price and availability information is subject to change without notice.
The Customer has the right to cancel the order, excluding carpets, any time up to 48 hours after placing the order. All home furnishings purchased from stock (excluding furniture, carpets, beds and bedding) can be returned with proof of purchase, unused and in the condition in which they were sold, within seven days of purchase for a credit note.
The balance shown on the Customer’s invoice must be paid by cleared funds prior to delivery. The Company accepts cash, cheques and most credit cards. (Please note cheques can take up to 4 working days to clear.)
Special orders using extended credit or interest-free credit can only be placed after credit applications have been approved, and no delivery or supply of stock goods can be made prior to approval. Details of extended credit are available on request. Examples of interest-free credit are displayed in-store.
Storage of goods can be arranged, for an agreed period, by prior arrangement, in writing, subject to the conditions of payment having been met.
The Company’s delivery periods are – AM (between the hours of 08.00 and 14.00) or PM (between the hours of 12.00 and 18.00). Only in exceptional circumstances can the Company give a specific time for a delivery. The Company will make every effort to deliver within the specified delivery period given however, the Company reserves the right to change its delivery schedule, without notice, in the event of circumstances beyond its control.
It is the Customer’s responsibility to ensure that the goods ordered will fit into the address for delivery. There must be sufficient access for the Company’s delivery vehicle to reach the delivery address. It is the Customer’s responsibility to inspect the goods upon delivery and report any defects to the Company within a reasonable time. Non-standard, special and re-deliveries may incur additional charges. Prices and availability for deliveries requiring extra crew or a smaller vehicle are available on request.
Any changes in VAT rates or conditions legally imposed as to the charging of VAT to any applicable sale will have to be complied with and the appropriate adjustment made.
Challicom & Company Limited is an independent family business and prides itself on the way it cares for its Customers. The Company welcomes feedback from its Customers and uses it to further improve the services it provides.
If the Customer buys any item from stock and finds, within seven days of the invoice date, that the same item could have been purchased locally at a lower fully inclusive price, then the Company will refund the difference. This excludes Internet and catalogue sales.
All design, text, graphics, underlying source code, software and all other material on this web-site are © Challicom & Co Limited and the designers, iCatching Design Ltd. ALL RIGHTS RESERVED, 2005. Permission is granted to electronically copy and to print in hard copy portions of this web-site for the sole purpose of placing an order. Any other use of materials on this Web site, including reproduction for purposes other than those noted above, modification, distribution, or re-publication without the prior written permission of Challicom & Co Limited is strictly prohibited.
We can be reached via e-mail at info@challicoms.co.uk or you can reach us by telephone at 01275 874388, by fax on 01275 341993 or by writing to:-
Challicom & Co Limited
10 Hill Road
Clevedon
BS21 7NZ
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address.
We collect information volunteered by the consumer, such as purchase orders and/or site registrations. Any information collected is for the sole use of Challicom & Co Limited. We do not share information with any other companies.
With respect to cookies: We only set cookies to temporarily store any contents of your shopping basket. These are session cookies and are harmless and are deleted when you quit the browser.
Your details may be used for future mailings and marketing by Challicom & Co Limited ONLY if you subscribe to our newsletter. If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address or clicking the UNSUBSCRIBE link within your newsletter sign-up email, or by using this newsletter unsubscribe link (you will need the email address and password given with which you signed up). We DO NOT share your details with any other company.
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders or enquiries they have placed on-line.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
Upon request we provide site visitors with access to all information (including proprietary information) that we maintain about them.
Consumers can access this information by e-mail us at the above address.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information.
Consumers can have this information corrected by sending us e-mail at the above address.
With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact The DMA's Committee on Ethical Business Practices at mgoldberger@the-dma.org.
01275 874388 |